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Experienced Technology Product Manager adept at steering success throughout the entire product lifecycle, from conceptualization to market delivery. Proficient in market analysis, strategic planning, and effective team leadership, utilizing data-driven approaches for ongoing enhancements.

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There was a problem with Messaging service. Error retrieving rabbitmq status.


Seeing exceptions in the integrated components section of the system Diagnostics page..


Exceptions states


There was a problem with Messaging service. Error retrieving rabbitmq status

This is a known issue and here are the steps to fix it


1. Check and file permissions


ls -lrth /etc/rabbitmq
ls -lrth /db/rabbitmq


2. Change the ownership of these two folders: if they are not rabbitmq:rabbitmq in step 1

chown -R rabbitmq:rabbitmq /etc/rabbitmq
chown -R rabbitmq:rabbitmq /db/rabbitmq


3. Restart the rabbitmq service

service rabitmq-server restart 


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