Updated: Oct 23
This is a rare occurrance and might be seen on appliances which were deployed with fips mode disabled.
Tried to explain this in a video recording hope this helps
VMware KB Article to be followed : https://kb.vmware.com/s/article/95231
Always ensure there's a snapshot taken before upgrade
If your planning for an uprgade of Suite Lifecycle 8.12 to 8.14 then...
1. Create a file called fips_disable touch /var/log/bootstrap/fips_disable 2. Change permissions chmod 644 var/log/bootstrap/fips_disable 3. Go ahead and upgrade, should be seamless
Reactive measure If you have hit the problem, then you can come out of it in 2 ways. KB https://kb.vmware.com/s/article/95231 lists both of the methods. Method 1
1. Revert Suite Lifecycle appliance to pre-upgrade snapshot
2. Create a file called /var/log/bootstrap/fips_disable:
3. Set the correct permission on the file
chmod 644 /var/log/bootstrap/fips_disable
4. Retry the upgrade
Method 2 Follow the instructions laid out under second section of resolution section of KB: https://kb.vmware.com/s/article/95231